Questions?

What kind of bike do I get? Where do I use a bike and what do I need to use it properly? What do I wear? What do I use? How do I know it will fit? How do you decide on a bike shop?

The John Henry Difference is a point by point guarantee package designed to help you make confident buying decisions. The John Henry Difference is your guarantee of stress relief shopping and a very important component for every John Henry shopper present, past, and future.



The John Henry Difference gets you;
1. The Price Guarantee
2. The FitGuarantee
3. Extended Test Ride Program
4. Selection: Second To None
5. Lifetime Free Gear and Brake Adjustments
6. Professional Bike Builds
7. Experienced Staff
8. A Full Warranty Department

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9. A Youth Trade-Up Program
10. Informative Updates
11. 'Pedals and Pints' Riding Club
12. Trail Advocacy and Community Involvement

Check out the Difference John Henry the Bicycle Man commits to you.

The Price Guarantee
An impressive thirty-day price guarantee ensures your purchases are not only exactly what you wanted but also the absolute best price... guaranteed! If within thirty days after your purchase, you find our store or a competing store offering the identical item for less we'll refund the difference plus 5% in cash or store credit.

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Stating the Obvious: Why Ride?

How do you feel about that next gym workout when you creak out of bed after a pounding sweat-session the day before? Stiff, sore, and aching you can't believe that another thumping workout is just around the corner. How can you manage the pain and aches without losing any of your fitness, workout time, adventure, or that endorphin high you need from physical expenditure?

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Do you need an insurance quote for a missing bike? 
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Bring us verifiable proof of the lower price, along with your original sales receipt and you will bounce home with your pockets jingling.

Small print - every good deal has to have it. This guarantee is applicable to all verifiable, in-stock, non-closeout items, from local authorized dealers. It does not include one-of-a-kind, demo, limited quantity offers, or if a bonus or free item is included with the deal. Sorry, but as you know, every great deal has some fine print.

The Fit Guarantee
Why do stores sell you bikes as if they were selling you a toaster? How does it fit? Who knows - just grab it off the rack and get out! At John Henrys a specific area has been dedicated to enable us to get you the perfect positioning on your bicycle. We'll check and adjust saddle height, foot, leg and arm position for maximum efficiency, comfort, and enjoyment. Don't just hang your bicycle in the garage, ride it because it fits well. We do the same measurements for you and it's all guaranteed.

The Extended Test Ride Program
100% satisfaction guaranteed. Ride your bike, enjoy yourself - but if you don't and it is because you're unsure about fit or comfort level just return your bicycle with your original receipt and we will gladly address the problem area or give you 100% exchange value towards something that is better for you. Saddle got you down, grips giving you blisters? We want you happy and spreading the bicycling gospel. Come down or email and we will arrange changes to better suit you.

Selection: Second to None
We promise to give you as much opportunity as possible to find the appropriate items for your style of riding. Why be given just a little choice when we can give you all the choices?

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