Lifetime Free Gear and Brake Adjustments
For as long as you own your John Henry the Bicycle Man bike, our essential adjustment package, which makes sure your gears, brakes, and safety are thoroughly looked after, is at your disposal. If you feel like your bike isn't working perfectly give our 'Tech Centre' a call or simply just bring down your bicycle. Lifetime Free gear and brake adjustments - we'll be seeing a lot of each other.

Twenty Four Hour Repair Guarantee
Your bike is the only thing you need and care about. That is why you can always get your repair back in 24 hours - guaranteed. If you need your bike repaired call the Tech Centre at 604-986-5534 or email us here to ask for more details.

Professional Bike Builds
You want to own your bicycle for a long time. We really want you to love your bicycle forever. All new John Henry bikes are treated the same. Directly out of the box your new bicycles bearing systems and all appropriate hardware have their factory lubrication carefully replaced with 'North Shore' necessary grease and oil. Two mechanics check over each and every bicycle and they are all re-inspected upon purchase. Every effort is put into making your bike into a long lasting, well built, riding machine. Now that's a professional bike build.

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Experienced Staff
From John Henry himself to the newest employees, all of our staff ride. Touring, 'drops', epic cross country rides, road racing, or just plain 'North Shore' raging you will be guided by people passionate about cycling. You can discuss tricky bike problems with the most veteran repair technicians in the 'North Shore' bicycle community. Come down for a coffee and try your toughest questions. We believe experience counts!

A Full Warranty Department
Warranty is a part of the world that can't always be avoided. If you believe a product of yours is defective, even if you didn't originally purchase that product from John Henry the Bicycle Man, please bring it

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Stating the Obvious: Why Ride?

How do you feel about that next gym workout when you creak out of bed after a pounding sweat-session the day before? Stiff, sore, and aching you can't believe that another thumping workout is just around the corner. How can you manage the pain and aches without losing any of your fitness, workout time, adventure, or that endorphin high you need from physical expenditure?

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Do you need an insurance quote for a missing bike? 
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down to us or send it to us so that we may address your issues with the manufacturer. Follow the warranty procedure or simply come down with your questions or products. You need to enjoy your cycling experience so don't fret and don't panic just give the industry a chance to take care of you.

A Youth Trade Up Program
When you buy a new youth bicycle (24” wheel or less) from John Henry the Bicycle Man you will be entitled to trading that bicycle in for up to 50% of its original purchase value and putting that money towards your brand new bicycle of any size. You simply bring in your child's old bicycle in reasonable, rideable condition, along with your original receipt and it will be assessed for value to put towards your child's sweet new dream bike. Why would you want to waste your time with classified ads when you can get rid of your old bike right away?

Informative Updates
Don't bother trying to keep up with the constant deluge of information on or about cycling. You get riding and we will keep you in the loop by providing you with information on local riding events, club rides, training groups, teams, races, charity rides, bike routes, advocacy, parties, and maps. Selling you a bike is easy - keeping you enjoying the sport of cycling is our mandate. Drop by the store, grab a coffee at The Cappuccino Man, and peruse the info board. Feel free to join our cycling friendly newsletter and don't ever be afraid to just give us a shout.

'Pedals and Pints' Riding Club
Riding is the reason to talk about clubs. Joining is simple and the atmosphere is very casual. The ride leaders are very passionate and they are concerned that you have a good experience. All levels of riders and all types of riding are welcome. Click here to find out more about the riding clubs. Riding your bike makes your world better. Did you figure out what the 'Pints' part stands for.

Trail Advocacy and Community Involvement
Trails and bike routes; what would you do without them? Where would you ride? John Henry the Bicycle Man is heavily involved with local bike advocacy - including trail building, maintenance of existing trails, petitioning local governments for more usage areas for all types of riding, and keeping cycling a focus of future development. You want cycling to be as enjoyable and as safe as possible. We care to make that a reality. School age race series, Races, charity rides, and general community organizations help to keep the sport you and I love growing. Join up with your local trail organization and give the cycling community a bigger voice. The North Shore Mountain Bike Association is there to help and you need to make yourself a part of a great future.

Trust Is Something You Earn
The John Henry Difference is a written guarantee of what we expect of ourselves and what you can expect of us. You put a lot of energy into your purchases and we value your time. Just see what others have had to say about purchasing from John Henry the Bicycle Man. Tell us if there is something that can be done to make your information gathering easier.

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