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How Will Your Package Arrive You have spent hours attempting to learn as much as you can about your next purchase. You're out there working on the trails and developing your skills. So your decision has been made and you are taking the plunge to buy yourself some new gear to really take you to the next level. Something that will really impress your buddies from the ride club. Your anticipation is high and you open the package to find a broken widget, missing parts, and impossible instructions. How disappointing. You will not find yourself in a difficult position because of shipping problems. Your Products Will Be Shipped Professionally |
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| Every effort will go towards informing you of installations, assembly, and/or instructions. You'll be provided with an email or note that should clarify any technical issues regarding your gear. Of course you can always talk to a real live mechanic at any time to help you to rectify your problems. Many of your riding friends across the globe have been thrilled with their purchases and how they arrived. Check out what they had to say about their products, how they arrived, and what the John Henry Difference provided for them. Shipping Is Different For Everybody It is about where you live and how big your products are. |
Stating the Obvious: Why Ride?How do you feel about that next gym workout when you creak out of bed after a pounding sweat-session the day before? Stiff, sore, and aching you can't believe that another thumping workout is just around the corner. How can you manage the pain and aches without losing any of your fitness, workout time, adventure, or that endorphin high you need from physical expenditure? |
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you need an insurance quote for a missing bike? |
| If you are receiving products within Canada click here to find out your appropriate costs on shipping. If you are receiving products from the United States click here to get your costs on shipping. If you are receiving products from anywhere else internationally please click here to find out your rates. John Henry the Bicycle Man offers you differing rates and services depending on how fast you would like to receive your products. Products are packaged and shipped within 24-48 hours of your order. Occasionally products will be out of stock. The system isn't perfect and all we can promise is our best effort on your behalf to give you the best possible service. Some products like bikes, wheels, and shocks do require special shipping. In these cases you will be contacted to give you a shipping quote. In cases where you do not indicate a shipping level you will be contacted to clarify your shipping preference. If you need your product quickly please add this type of information to your purchase comments. Although you think we have extra terrestrial powers we don't. If you're clear you will be happy with the end result. You will never receive a product to a hotel address, so don't try. Remember the John Henry Difference is in place to support you. If you ever need help assessing a product benefit or a shipping method please give us a call at 604-986-5534 or info@johnhenrybikes.com. |